Privacy Policy

Effective Date: 8-29-25

Neil’s Customs & Collision Repair (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our business.

1. Information We Collect

We may collect the following types of information when you contact us or use our website:

  • Personal Information: Name, phone number, email address, and vehicle details you provide when requesting a quote, booking an appointment, or contacting us.

  • Usage Information: Non-personal data such as your IP address, browser type, and pages visited, collected automatically through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes.

  • Schedule and confirm appointments.

  • Deliver repair and customer services.

  • Improve our website and customer experience.

  • Comply with legal obligations if required.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

Your information may only be shared with:

  • Service providers who help us operate the website or handle communications.

  • Legal authorities if required by law or to protect our rights and property.

4. Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly without them.

5. Data Security

We take reasonable steps to protect your personal information. However, no online system is 100% secure, so we cannot guarantee complete protection of your data.

6. Your Choices

  • You may request to access, update, or delete your personal information by contacting us directly.

  • You can opt out of marketing emails or messages at any time.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Neil’s Customs & Collision Repair
1852 S. Hickey Rd.
Morgantown, IN 46160
Phone: (812) 597-1110
Email: fordman7155@yahoo.com